how Studee transforms the scholar journey — science weblog
By means of intensive analysis on the challenges confronted by universities, it rapidly turned obvious that to offer college students the perfect expertise potential we would have liked to beat the complexities of the scholar journey and admission course of.
The one approach to do that, at scale, was to leverage automation all through your entire course of.
That’s why I used my 20 years of expertise within the fintech business, along with a sizeable private funding, to construct an answer that may assist universities and college students.
At Studee, the net schooling company, we’ve created a service that leverages superior personalised automation mixed with human help to offer a radical, personalised journey for college students that works seamlessly with college admission groups present techniques.
Right here’s how our new service goes to assist universities and college students.
Automated pupil journey
We recognised that with a purpose to present the perfect service, we would have liked to have the ability to help college students by each step of the admissions and determination course of. Not solely would this maximise college students’ possibilities of getting admitted, but it surely helps us present our companions with admission-ready purposes.
To help tens of hundreds of scholars from over 200 nations with their purposes to universities in over 28 nations, we want to have the ability to information them by each step of the admissions and determination course of.
On the identical time, we additionally want to make sure that we solely ship our companions admission-ready purposes.
To do that we totally mapped all the prospects of a pupil’s journey, which enabled us to interrupt it down into 120 steps. This stage of element (many universities solely deal with 6 to twenty steps) means we will totally perceive precisely the place the scholar is and who must take motion.
Off the again of this, we created greater than 100 automated and totally personalised emails, that show particular data for every person – certainly one of which might show data in additional than 1 million methods.
College students will obtain these emails at key levels of their journey, offering them with updates, reminders, and deadlines so that they don’t miss a factor.
“Our pupil journey adapts to satisfy the method”
Our pupil journey adapts to satisfy the method of any of the colleges we work with, so the help the scholar will get is tailor-made to the college they’re making use of to.
All that is 100% automated, however human help is offered at any stage each time the scholar wants it, in no matter approach they need to talk with us (WhatsApp, on-line chat, e mail, or cellphone).
Superior matching know-how
We’re persevering with to develop our on-line advisor that can rigorously match the scholar with the correct college and program.
It would consider a pupil’s examine aspirations, monetary standing, educational {qualifications}, English check rating, English check supplier, and nationality – all components that impression the enrolment of a pupil at a college.
By understanding key details about the scholar’s instructional aspirations, we may help them discover packages that match their wants and aspirations. To do that, we ask them a variety of questions on their examine aspirations and academic wants.
From there, we will filter from 10,000s packages to seek out those which might be excellent for them and direct them to additional related data, with the choice to finish a complete software kind.
Admission-ready purposes
We have now developed a cutting-edge, tech-assisted evaluation course of that’s managed by our certified advisors to make sure accuracy. The method empowers them to conduct a complete 85-point evaluation of every pupil software.
“Regardless of being a web based schooling agent, we offer the identical stage of help as a conventional one”
Our system additionally permits for verification and stamping of supporting paperwork, in addition to addressing any points with the scholar earlier than submitting the appliance to the college.
This provides college students the arrogance that they’re submitting an entire software that meets the college’s necessities.
What’s extra, our software kinds mirror the questions and choices requested by our college companions. We will subsequently accumulate all the knowledge they want in a single hit and submit the appliance by their system with none integration wanted.
Combining tech and human help
All because of this any pupil with web entry can comfortably handle your entire software course of on-line, together with analysis, submission, and during to enrolment, with Studee.
Regardless of being a web based schooling agent, we offer the identical stage of help as a conventional schooling agent. Every pupil is assigned a devoted advisor who helps them at each stage of the method, primarily based on their particular person wants.
We recognise that there can be instances when a pupil needs to talk to a human skilled. That is the place our advisors are available in, lots of whom had been themselves worldwide college students, in addition to consultants on the admissions course of.
Our aim is to strike the correct steadiness between automation and human help. We firmly imagine that automation, when accomplished proper, truly enhances personalisation, somewhat than diminishes it.
Concerning the creator: It is a sponsored put up by Chris Morling. Chris is likely one of the UK’s main digital entrepreneurs and has received quite a few awards, together with an Ernst & Younger Entrepreneur of the Yr award. He’s the Founder and CEO of Studee, the net schooling company – serving to college students maximise their possibilities of getting admitted to their chosen universities overseas.
Chris beforehand based Cash.co.uk, which was acquired for £140 million in 2017. Chris has been a director for a number of modern digital start-ups and has been dubbed within the international media as “Britain’s Greatest Boss” for his generosity and philanthropy.